Terms of Service
SUMMARY
Terms & Conditions
These terms and conditions apply to the Getcaller app (hereby referred to as "Application") for mobile devices that was created by CloudLadder OU (hereby referred to as "Service Provider") as a Commercial service.
Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.
The Application stores and processes personal data that you have provided to the Service Provider to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone`s security features, and may result in the Application not functioning correctly or at all.
Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:
Purpose of Collecting Contacts
By accessing the user`s contacts, GetCaller will identify which individuals in the user`s contact list are also using the GetCaller app.
This access allows us to enhance user experience by enabling seamless connectivity and communication with existing contacts who are already using our services.
Usage collected Contacts
The contact information collected will be used solely for the purpose of identifying mutual GetCaller users and will not be shared with third parties without explicit consent from the user.
GetCaller will identify which individuals in the user`s contact list are also using the GetCaller app.
This data will be securely stored and processed in accordance with our privacy practices to ensure the protection of your personal information.
Phone Number Search and Call Functionality
When you search for a phone number within our application, you will be navigated to the profile menu page. On this page, you can initiate a call to the number by selecting the "Call" button. Additionally, if you have received the contact permission, you can add the number to your contact list using the "Add" button.
Change interface language
Our app supports multiple languages. You can change the interface language you`re most comfortable with by going to the `Profile` section and clicking the `Language` button.
In-App Review
Description: GetCaller offers an in-app review feature allowing users to share feedback directly within the app. This feature is optional and can be skipped without impacting access to the app’s functionalities.
User Responsibilities: By submitting a review, users agree that the content of their feedback may be used to enhance app functionality and service offerings.
Push Notification System
Description: GetCaller provides a push notification feature to inform users of important updates and new features related to the app. Users may choose which types of notifications they wish to receive.
Notification Preferences: Users have the right to customize their notification preferences, including the options to:
Disable all notifications.
Disable notifications about new tags on their number.
Disable notifications when someone searches for their number.
Disable in-app announcement notifications.
User Responsibilities: By adjusting notification settings, users acknowledge that GetCaller will manage notifications per their preferences but may still send critical notifications related to account security or app functionality if necessary.
Delete my account and unlist me
Users, whether they use our mobile application or not, can choose to unlist themselves using the "Delete my account and tags" feature in the app. When a user opts for this, their information will appear as "unlisted" during third-party searches, with no details provided.
Upon selecting "Delete my account and unlist me," users of our mobile application will have their data deleted from our database within 30 days.
However, their information will be marked as "unlisted" immediately.
If the user logs into the mobile application within this 30-day period, the deletion process will be cancelled, their data will remain in the database, and also their unlist request will be cancelled immediately
Private mode
The contact information collected will be used solely for the purpose of identifying mutual GetCaller users and will not be shared with third parties without explicit consent from the user.
GetCaller will identify which individuals in the user`s contact list are also using the GetCaller app.
This data will be securely stored and processed in accordance with our privacy practices to ensure the protection of your personal information.
QR Code Scanning and Camera Permission
Our application provides the ability to use the Web version via QR code scanning. To enable this feature, we require your camera permission. If you do not grant camera permission, you will not be able to access the QR code scanning functionality, which is your right as a user.
Google Play Services
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider`s agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
In terms of the Service Provider`s responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience because of relying entirely on this functionality of the application.
The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.
Changes to These Terms and Conditions
The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
The company reserves the right to change the provisions of this agreement by adding or subtracting clauses when adding new services.
These terms and conditions are effective as of November 08 2024
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at [email protected]